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Service Support

Company Name:
Titan Machinery
This position is responsible for supporting the service operations within the store.
Keep up-to-date on basic product knowledge
Perform various duties around the facilities
Receive and ship machines and attachments
Assist with cycle counts and/or full physical inventory
Assist the Service Technicians
Perform basic cleaning, maintenance, and organization of Service Department
Occasional setup and assembly of products
Wash and detail equipment
Other duties as assigned by direct supervisor
_Required:_
Able to provide quality work
Projects a positive image of self and store
Ability to think logically
Excellent verbal and written communication skills, along with a high level of computer literacy
Excellent organizational and multi-tasking skills
Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively
Keen attention to detail and a high level of initiative and ability to work independently
Demonstrated strong decision making and problem solving skills
Safety-minded work habits
Clean driving record
Punctual
Ability to work extended hours when needed
_Desired:_
High school diploma or GED
Physical Requirements
Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, without notice.

Date: 2014-08-01
Country: US
State: SD
City: Watertown
Postal Code: 57201
Category: Customer Service/Support

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