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Unit Administrator, Customer Service

Company Name:
First Premier Bank / Premier Bankcard
Unit Administrator, Customer Service
Location:Watertown
Company:PREMIER Bankcard
Hours:Full Time
Date Posted:9/17/2014 9:57:29 AM
Full-time Core Hours: Monday - Friday 12:30 p.m. - 9:00 p.m.; with Saturday
rotation
Provide direction and assistance in managing the daily
workflow for the department. Assist in monitoring the unit's work in process,
assist reps with questions concerning credit card accounts, and handle call
escalations. Position requires excellent verbal and written communication
skills, demonstrated leadership skills, strong analytical skills, creativity,
and strong people management skills. Must be proficient in Word and Excel; Four
years credit card experience and supervisory experience preferred.

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