IT Specialist
This position serves as the Senior System Administrator for the Supervisory Control and Data Acquisition Energy Management System(SCADA EMS) located in the Watertown Operations Office. The Senior System Administrator performs a full range of IT services and support for a variety of difficult and complex assignments or projects in a mission critical/real-time control system. The projects and assignments managed by this position include the following:
systems administration, information security, operating systems, systems analysis, planning, monitoring, support and system documentation. The Senior System Administrator also ensures the rigorous application of information security policies, principles and practices. The position works closely with the applications development team to create and manage the energy management system (EMS) software used in the Watertown Operations Office. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You must meet all the qualification and eligibility requirements for the position by the closing date of the announcement. SPECIALIZED EXPERIENCE REQUIREMENTSA qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service. Specialized experience for this position is defined as:
To qualify for the GS-11 you MUST have Experience in System Administration, Configuration, and Management of servers supporting a real-time SCADA EMS (Supervisory Control and Data Acquisition Energy Management System) environment. And 1 of the 3 below:
Experience in Developing and presenting training on the operation and maintenance of new systems to an IT Staff. Experience in developing software solution to resolve issues and satisfy customer requirements. Experience in programming/developing project teams to support functionality of system's and data. To qualify for the GS-12 you MUST have Experience in System Administration, Configuration, and Management of servers supporting a real-time SCADA EMS (Supervisory Control and Data Acquisition Energy Management System) environment. And 2 of the 3 below:
Experience in planning, coordinating and installing, troubleshooting hardware and software systems used with a real-time power operations system Experience in resolving hardware software interface and interoperability problems and ensures systems availability, functionality, integrity and efficiency. Experience in installing and maintaining software including Commercial off-the-shelf (COTS) products and components Your application and resume should demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the KSAs identified below. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write see resume in your application! Ability to plan and coordinate the installation, testing, operation, troubleshooting, maintenance, and configuration management of hardware and software systems used within a real-time power operations system. Provides technical guidance and support in planning for, analyzing, and designing hardware, software, and operating systems. Ability to determine technical specifications, testing requirements, and implementation strategies. Ability to provide oversight of IT operating system security ensuring the confidentiality, integrity, and availability of systems, networks and data. Implements security procedures and tools and ensures the rigorous application of information security/information assurance policies, principles, and practices. Analyzes possible security problems and provides feedback to Cyber Security specialists on potential risks. Knowledge in resolving hardware/software interface and interoperability problems and ensures systems availability, functionality, integrity, and efficiency. Manages the installation and integration of systems patches, fixes, updates, and enhancements. Skills to ensures that the configuration management processes required by DOE, Western, and/or Regional policies, and industry standards are applied to all assigned systems. Documents and maintains the required configuration management data on all systems. Ability to document actions taken; give needed guidance or training to customers to prevent recurrences. Ability to identify areas where additional customer training and assistance is needed, as well as individual training to other IT support. Ability to work as part of team to solve issues and improve services. Experience refers to paid and unpaid experience. Examples of qualifying unpaid experience may include:
volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.CTAP/ICTAP candidates:
To be considered well qualified you must meet all of the requirements as described in this section.You must meetallqualifications and eligibility requirements by the closing date of this announcement.
Estimated Salary: $20 to $28 per hour based on qualifications.
systems administration, information security, operating systems, systems analysis, planning, monitoring, support and system documentation. The Senior System Administrator also ensures the rigorous application of information security policies, principles and practices. The position works closely with the applications development team to create and manage the energy management system (EMS) software used in the Watertown Operations Office. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You must meet all the qualification and eligibility requirements for the position by the closing date of the announcement. SPECIALIZED EXPERIENCE REQUIREMENTSA qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service. Specialized experience for this position is defined as:
To qualify for the GS-11 you MUST have Experience in System Administration, Configuration, and Management of servers supporting a real-time SCADA EMS (Supervisory Control and Data Acquisition Energy Management System) environment. And 1 of the 3 below:
Experience in Developing and presenting training on the operation and maintenance of new systems to an IT Staff. Experience in developing software solution to resolve issues and satisfy customer requirements. Experience in programming/developing project teams to support functionality of system's and data. To qualify for the GS-12 you MUST have Experience in System Administration, Configuration, and Management of servers supporting a real-time SCADA EMS (Supervisory Control and Data Acquisition Energy Management System) environment. And 2 of the 3 below:
Experience in planning, coordinating and installing, troubleshooting hardware and software systems used with a real-time power operations system Experience in resolving hardware software interface and interoperability problems and ensures systems availability, functionality, integrity and efficiency. Experience in installing and maintaining software including Commercial off-the-shelf (COTS) products and components Your application and resume should demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the KSAs identified below. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write see resume in your application! Ability to plan and coordinate the installation, testing, operation, troubleshooting, maintenance, and configuration management of hardware and software systems used within a real-time power operations system. Provides technical guidance and support in planning for, analyzing, and designing hardware, software, and operating systems. Ability to determine technical specifications, testing requirements, and implementation strategies. Ability to provide oversight of IT operating system security ensuring the confidentiality, integrity, and availability of systems, networks and data. Implements security procedures and tools and ensures the rigorous application of information security/information assurance policies, principles, and practices. Analyzes possible security problems and provides feedback to Cyber Security specialists on potential risks. Knowledge in resolving hardware/software interface and interoperability problems and ensures systems availability, functionality, integrity, and efficiency. Manages the installation and integration of systems patches, fixes, updates, and enhancements. Skills to ensures that the configuration management processes required by DOE, Western, and/or Regional policies, and industry standards are applied to all assigned systems. Documents and maintains the required configuration management data on all systems. Ability to document actions taken; give needed guidance or training to customers to prevent recurrences. Ability to identify areas where additional customer training and assistance is needed, as well as individual training to other IT support. Ability to work as part of team to solve issues and improve services. Experience refers to paid and unpaid experience. Examples of qualifying unpaid experience may include:
volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.CTAP/ICTAP candidates:
To be considered well qualified you must meet all of the requirements as described in this section.You must meetallqualifications and eligibility requirements by the closing date of this announcement.
- Department:
2210 Information Technology Management - Salary Range:
$63,490 to $96,978 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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